First-time Quality: a Keystone of Lean

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چکیده

The focus on quality is one of the hallmarks of the lean production system. Quality is a major enabler of reduced costs, both directly through reductions in the quality assurance function and the cost of rework, and indirectly as it facilitates the reduction of inventory buffers. In this chapter, we discuss the critical role of quality in the lean system and report on efforts to improve quality at the companies that participated in this study. The full CCDR definition of quality control can be found in Appendix C.

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تاریخ انتشار 2001